Thank you to Nelson Mullins Riley & Scarborough LLP with a special thank you to Candace Friel for updating the content.

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12.1 – Document Replacement Information

Birth, Marriage, Divorce or Death Certificate
NC Dept. Health and Human Services
Vital Records
NC Details; Order; US Details; Outside NC Details

Social Security Card
Social Security Administration
Local Offices; Details

Driver’s License, Permit or State ID
NC Department of Motor Vehicles
Local Offices; Details; Order

Passports and Visas
State Department
Local Office; Details

Immigration Records
US Citizenship and Immigration Services
Local Office; Green Card; Naturalization/Citizenship Docs

Insurance Documents
Contact Insurance Agent or Company or NC Department of Insurance
Local Offices
For information regarding flood insurance issued by the National Flood Insurance Program, see Details

Government Assistance Programs
Contact your County Department of Social Services: Local Offices
Medicaid: 1-800-662-7030
SNAP (Food Stamps): 1-866-719-0141
EBT and Other Food and Nutrition Services: 1-888-622-7328; Details
Medicare: 1-800-772-1213; Details
Behavioral Health Care: 1-800-985-5990; Details; Local Office Information

Financial Records
Federal Tax Returns: 1-866-562-5227; Local Office; Form
State Tax Returns: NC Details
Outside NC Details
Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: contact Bank or FDIC – 1-877-275-3342
Credit Cards: Visa (1-800-847-2911), MC (1-800-622-8372), AmEx (1-800-528-4800), Discover (1-800-347-2683)
U.S. Savings Bonds: Treasury Dept. – 1-800-722-2678 or 1-800-553-2663; Order Form

Automobile Title, Mobile-Home Title or License Plate
License Plate or Sticker Replacement: Local DMVApplication
Vehicle or Mobile-Home Titles: NC Details; NC DOT – 1-919-715-7000

Military Records
National Archives
Schedule Appt; Details

Court Records and Land Records
Contact the Clerk of Court in county where action was filed or land is located: Court Locations

Real Estate & Property Records (Mortgage Documents, Deeds, etc.)
Contact your own real estate agent or the Register of Deeds office in the county where the property is located.

Estate Documents (Wills, Powers of Attorney, Health Care Directives)
Contact attorney who prepared it OR any physician who has been provided a copy in the past.

Immunization Records
NC Immunization Registry
Details; Outside NC

Medical and Prescription Records
Call your own doctor; medical and prescription records are tracked electronically

Pets, Livestock and Other Animals
Emergency Programs; Equine Evacuation
Veterinary Response Corps

Identity Theft
NC Attorney General
Check Credit Reports; US Federal Trade Commission

Disaster Recovery Experts

More Information
NC Department of Public Safety – Emergency Management
NC Disaster Information Center

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