The North Carolina Bar Association, Federal Emergency Management Agency (FEMA), Young Lawyers Division of the American Bar Association and Legal Aid of North Carolina (LANC), with support from the North Carolina Bar Foundation, are collaborating to provide immediate pro bono legal assistance to survivors of Hurricane Florence through the NC DLS program. Volunteers will answer the NCBA Disaster Legal Services hotline (conducting intake only -- volunteers are not expected to provide legal advice or counsel). During the shift times for which you sign up, the DLS Hotline will be forwarded to the phone number that you provide. Volunteers can expect to receive 3-6 calls per hour; each call/intake lasts about 10 minutes. Volunteers must be available to answer the phone at the number provided during the entire 2-hour shift. There is no "roll over" coverage on the Hotline; if a volunteer does not answer the call, the caller will end up in the volunteer's personal voicemail box (which is not ideal). Volunteers must be at a computer during the entire 2-hour shift in order to fill out the online intake form for each caller (the link to the form will be provided in a confirmation email).

Project Frequency


Project Time Commitment

Volunteer shifts to answer the DLS Hotline are available at the following times daily until indicated otherwise: 9AM-11AM, 11AM-1PM, 1PM-3PM, 3PM-5PM.

Project Location

Remote Electronic (service completed by phone or internet)

Area of Law

  • Advance Directives (Wills
  • Powers of Attorney
  • Living Wills
  • etc.)
  • Bankruptcy
  • Consumer
  • Education
  • Elder
  • Family
  • Health/Healthcare
  • Housing
  • Immigration
  • Nonprofit
  • Other

Geographic Areas

  • Statewide

Project For

  • Law Student
  • Recent Law School Graduate (Not Yet Licensed)
  • Paralegal
  • Newly Licensed Attorney
  • Attorney
  • Retired Attorney
  • Out-of-State Attorney (registered with NC State Bar)
  • Other

Population Served

  • General Low Income
  • People who are Homeless

Skills to be Developed

  • Client Intake and Interviewing
  • Training Provided for Project Volunteers
  • Volunteers Who Speak an Additional Language Requested for this Project
  • Malpractice Insurance Provided for this Project
  • Mentorship Provided for this Project